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What conditions must be met for hospitalization days to be eligible for benefits?
26/03/2026

Hospitalization days will be eligible for benefits if the following conditions are met:

  • The customer is hospitalized and stays continuously for at least 12 hours
  • Hospitalization occurs within 30 days from the date of the accident causing injury
  • Admission is medically necessary and confirmed by a physician

A treatment episode includes all hospitalizations directly related to the same illness or injury (including complications). Subsequent hospitalizations for the same illness or injury within 60 days from the most recent discharge date will be considered part of the same treatment episode.

Will hospitalization at any hospital be eligible for coverage?
26/03/2026

Benefits are payable when treatment is received at legally licensed hospitals or medical facilities recognized by the government with authorization to provide inpatient or outpatient treatment. Insurance benefits do not apply to: rest or nursing homes; specialized facilities for the elderly; and facilities for alcohol, drug, or substance rehabilitation.

If I have an accident, will the insurance provide coverage?
26/03/2026

Yes. Customers will receive daily hospitalization allowance for inpatient treatment due to accidents, illness, or disease, according to the insurance benefits.