Customers may unblock the card using one of the following methods: Method 1: Unblock via the M-eMobile application (applicable if the card was previously blocked by the customer on the application) Method 2: Call the hotline 18006260 (toll-free) and connect directly with a consultant to unblock the card Method 3: Unblock directly at an MSB […]
To activate the card, customers may choose one of the following methods: Send an SMS in the format: MSB<space>KHT<space>last 6 digits of the card number to 8049 (please use the registered mobile number of the card user to send the message) Call the hotline 18006260 (toll-free), follow the instructions or connect directly with a consultant […]
Methods for settling MSB credit card outstanding balance: Auto debit: Register at branch or via Internet Banking Online via M-eMobile app: Transfer from MSB account to credit card At branch counter: Cash deposit or transfer to credit card at any MSB transaction point 24/7 transfer from other banks: Use the credit card number as the […]
Customers may check detailed monthly credit card statements through the following flexible methods: Method 1: Customers may check via e-statements sent to the registered email addresses of the enterprise and card users. Method 2: Users log in to IB/MB, select menu Account / Card Services / Card Management to view summary and detailed statements. Note: […]
The statement closing date for corporate credit cards is the 11th of each month.
Corporate credit card fee schedule
To apply for issuance of a corporate credit card, customers are requested to submit the application dossier at the nearest MSB Branch/Transaction Office.
Conditions applicable to users of MSB corporate credit cards: Aged 18 years or above with full civil act capacity in accordance with the law Foreign card users must be permitted to reside in Vietnam for a period of 12 months or more Authorized by the Customer to use the Card in the Credit Card Issuance […]
If you enter the wrong password more than 5 times, the system will temporarily lock your account for security reasons. To unlock and reset your password, please follow these steps: A. Unlocking the service: To unlock your service, you can do so in the following ways: 1. Call the customer service hotline: 18006260 (free of […]
You can change your password in one of two ways: 1. On the MSB mBank app: Log in → Settings → Reset password → Enter the information as instructed → Change password. 2. On the website https://ebank.msb.com.vn: Select “Corporate Customers” → Log in → Utilities → Change password and enter the information as instructed → […]